HR Workshop: From Asking to Doing · Training workshop
Responding to policy or benefit questionsPolicy & benefits questionsAnswer routine questions from the handbook in minutes, and send anything sensitive straight to a person.You never have to click one of these together. Describe it to your agent in plain English and it builds it.
YesNo or sensitive
TriggerEmployee emails a questionOutlook · benefits inbox
AI stepUnderstand the questionGPT-5.6 Luna
DecisionIs the answer in the handbook?Rule
AI stepDraft the answerClaude Sonnet 5
Human reviewHR reviews the draftTeams approval
ActionSend the replyOutlook
Save to filesLog it to the FAQ trackerSharePoint list
